Frequently Asked Questions

You may place a hold on an item, or be placed on a waiting list for an item, after logging into your online account.   When you find a specific item that interests you in our catalog, you'll notice a green button next to the item that says "Place a Hold".  You'll then be prompted to login to your library card account with your card number (or username) and PIN.  After logging in, the green button will change to red and it will say "Confirm Hold".  Click to confirm and add it to your list of holds.  When it's your turn for an item, you'll receive a notification (email or telephone recording) letting you know your item is ready.  You may have up to 25 holds at a time.  

No. There are no charges for borrowing library materials as long as things are returned on time and in the same condition. When items reach 2 weeks late your account is blocked from further checkouts, renewals, and holds. Returning the late items will automatically restore access. When an item is a month overdue, a bill is generated for its replacement cost. When a billed item is returned, the bill for the item is automatically removed.

Related: Library Cards

Likely, yes.  Most books can be renewed up to four times if no one is waiting for them.  If another patron has the item on hold, renewal is not possible.

Certain types of materials may only be eligible for one renewal. (New fiction, new DVDs, magazines, ereaders)

Certain types of materials may not be eligible for renewal at all. (Inter-library loan items, Lucky Day items, Book Club Bags, Celebration picture books) 

To renew an item, just call us and have your library card number handy.  

Or, you may renew items yourself through your online account.  Choose Login to access your library account online.  Once you have logged in with your library card number and PIN, you may do many things like renew any eligible items, reserve an item, pay fees, cancel or delay any holds, etc.

Yes. Every three years your card will expire. If you've used the card within three years, all you need to do is call, email, or drop by and we'll check to see if your contact information needs to be updated.

If your card is expired and you haven't used it in three years, then it will be deleted from the system and you'll have to stop by to sign up for a new account.

When you sign up for a library card, you choose your own 4-8 digit PIN (numbers only).  Your PIN is encrypted in our database; we do not have access to your PIN.  However, we can help you reset a PIN if you are having difficulty.  Visit the Login section of the website and select 'Forgot my PIN' to reset your PIN yourself.  Otherwise, drop by the Accounts window in person with your photo ID, and we'll be glad to update your PIN.  

Related: Library Cards

We appreciate your interest in working at Lawrence Public Library.  When there are openings, they are posted on our website.  From the Jobs page, you can access the application form and all specific instructions for a posting.  Applications are only accepted when there is an opening and are not kept on file.  

The Friends of the Library accepts donations.  They have a donation box set up in the circle drive off of Kentucky Street.  See their website for more details about donating materials.  

If you are a local author wishing to donate your own work to the collection, see this page.  

If you forgot your card, you can still check out if you have your photo ID.  Just stop by the Accounts window with your ID, and we'll get you set up with access to your library card number.  

Related: Library Cards

There is no password.  Just select Library WiFi from the list of available networks. 

Miscellaneous Loan Periods

Button-makers circulate for 2 hours (inside the library only)

• Digital Library loan periods vary by platform
• Certain select reference and local history materials may only be used in the library

Related: Bibliocommons OPAC | Borrowing