Resetting Your PIN/Password

In combination with your user name or library card number (barcode), your library gives you a PIN, or password, to provide you with secure access to your library account. Typically, it is a between 4 and 10 digits. The PIN/password is provided by your library, but you can (and should) change it.

If you forget your PIN/password, use this process to reset it.

► To reset your PIN/Password

1. On the Login page, click the Forgot your PINlink.
2. On the Forgot your PIN page, enter your barcode.
3. Click Send.
4. In a few seconds, an email will be sent to the email address associated with your account.
5. Open the email and click the link to launch your browser.
6. On the Reset PIN page, enter your barcode. Enter a new PIN, and then confirm it by typing it again.
7. Click Save.

Use the new PIN/password the next time you log in.

Notes:

• To reset your PIN/password, you must have already registered your account. If you haven’t done so, please contact the library to give you your PIN or reset it for you.
• If you don’t know your library barcode number, contact your library.
• If you don’t have an email address associated with your account, ask your library to give you your PIN or reset it for you.