Walk-Up Holds Service Begins May 18
Starting May 18, you may begin picking up holds that have been waiting on the shelf since the building closed in March due to COVID-19. We'll offer this service daily between 2-6 PM by appointment only. Read more about our phased reopening.
Library staff will practice safe social distancing and wear gloves and face masks. Please maintain a 6-foot distance between you and your fellow humans.
Step 1: Make an appointment
Schedule an appointment here and pick a date, time, and slot at least 24 hours in advance to pick up your hold.
BONUS: You can pick up holds for someone else by entering an additional library card and PIN number when booking your appointment. We cannot make any exceptions at this time.
Step 2: Park and follow signs
This is a walk-up service only. You'll need to park in the garage just south of the library lawn or in the surrounding metered parking spaces. You will not be required to park a bicycle.
Please follow signs to the southwest corner of the library lawn where you'll find us waiting for you.
Step 3: Walk up and pick up holds
When you get here, we'll verify your name and library card number. Next, you’ll find your items on a table in a brown paper bag. Yours will be the one printed with the last four numbers of your library card number. If you have to cancel, call us as soon as possible at (785) 843-3833 to make arrangements.
Unclaimed holds will be canceled after 24 hours.
This is not a returns spot
Staff cannot accept returns or donations at the walk-up site — no exceptions.
Returns and donations
Placing new holds
We know you’re excited to start placing holds again and hope to reopen this service by June 8 (or earlier). When we do, we’ll announce it here on our homepage, on social media, and in our eNewsletter.